Privacy Policy

WiniHub ("WiniHub", "we", "us", "our") is an AI and learning platform built for Africa, offering chat, image and video generation, voice tools, online courses and mentor connections. This policy explains what information we collect, why, and the choices you have.

Account information. Name, email address, and profile photo if you sign in with Google, Apple, Facebook, GitHub, or email and password.

Usage data. Your messages and prompts, generated content, course progress, coin balance and transaction history, and which features you use.

Device and log data. IP address, browser type, device identifiers, and timestamps, collected automatically to keep the service secure and working.

Payment information. When you top up coins, payment is processed by our payment partner. We do not store your full card or mobile money PIN details on our servers.

• To provide, operate and improve WiniHub's features.
• To respond to your prompts and generate AI content.
• To track your course progress and coin balance.
• To process payments and prevent fraud.
• To send you service updates, such as changes to this policy or your account.
• To keep the platform secure and enforce our Terms of Service.

• We do not sell your personal data to advertisers or data brokers.
• We do not show third-party ads inside WiniHub.
• We do not share your private conversations publicly without your consent.

We may share limited information with:

• Service providers who host our infrastructure, process payments, or help us run the platform, under confidentiality obligations.
• Mentors you choose to contact — only the details you share directly with them via WhatsApp.
• Authorities if required by law, to protect our rights, or to prevent fraud or harm.

We keep your account data for as long as your account is active. You can delete your chat history at any time from within the app. If you delete your account, we remove your personal data within a reasonable period, except where we are required to keep records for legal or accounting reasons.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Request deletion of your account and data.
• Export your data in a portable format.
• Withdraw consent for optional communications at any time.

To exercise any of these rights, contact us using the details below.

We use industry-standard measures, including encrypted connections and access controls, to protect your information. No system is 100% secure, so we encourage you to use a strong password and keep your login details private.

WiniHub is not directed at children under 13. If you believe a child has provided us with personal data without parental consent, please contact us and we will remove it.

We may update this policy from time to time. If we make material changes, we will notify you inside the app or by email. Continued use of WiniHub after changes take effect means you accept the updated policy.

Questions about this policy or your data? Reach us through the Contact page, or by email.